Red Tape

Dear Student Accounts:

OH MY GOD. YOU ARE SUPPOSED TO BE HERE TO HELP STUDENTS! GET AN ANSWERING SERVICE! PICK UP THE PHONE AND SAY, "PLEASE HOLD." DO SOMETHING BESIDES SENDING ME THROUGH A CIRCULAR PHONE SYSTEM ON THE DAY I HAVE A BILL DUE THAT I DIDN'T KNOW I HAD. PLEASE EXPLAIN THIS TO ME. OH I HATE YOU SO SO SO MUCH. OH I HATE YOU.

I am now constructing a voodoo doll in your honor.

Thanks for all you help,

Irene